We recognise that administration often serves as the first step in many career pathways. Many businesses, especially those operating in the highly regulated sectors, require highly skilled administrators with a broad range of abilities to support their departments’ daily operations. This programme is designed for individuals working in a support capacity across various departments, who seek to enhance their skills, knowledge and behaviours in key administrative tasks, including interacting with internal and external stakeholders, managing record and document production, planning and organisation of tasks and resources, adaptability, communication and project management. Apprentices will develop into efficient and effective administrators capable of providing strong support to their teams and organisations. Additionally, they will aspire to progress into more senior roles, such as office management or specialised positions within highly regulated industries. Typical roles include:
Our programme is built around a professional apprenticeship. The learning is wrapped around and incorporates daily work, this is supplemented by ‘off the job’ development, which on average accounts for 6 hours per week (completed within paid time). Access to all of our training content is via our digital platforms enabling 100% remote delivery. This incorporates:
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This programme will develop Knowledge, Skills, and Behaviours and will provide people with the awareness and capabilities required to accelerate their career.
Organisational Knowledge | Value of their Skills | Stakeholders | Relevant Regulation | Policies | Business Fundamentals | Processes | External Environment Factors Skills
IT | Record and Document Production | Decision Making | Interpersonal Skills Communications | Quality | Planning and Organisation | Project Management Behaviours
Professionalism | Personal Qualities | Managing Performance | Adaptability | Responsibility
Duration: 12 Months
Funding Band: £5,000