Working across a range of clients, customers and contacts, Sales Executives are responsible for driving growth and retention of business. In Insurance and Financial Services, sales teams are entrusted to provide the right products and services and provide accurate information to customers and clients. This programme provides the skills and capabilities to excel in a competitive environment and provide an outstanding customer experience.
Typical job roles could include:
Our programme is built around a professional apprenticeship. The learning is wrapped around and incorporates daily work, this is supplemented by ‘off the job’ development, which on average accounts for 6 hours per week (completed within paid time). Access to all of our training content is via our digital platforms enabling 100% remote delivery. This incorporates:
This programme will develop Knowledge, Skills, and Behaviours and will provide people with the awareness and capabilities required to accelerate their career in sales.
Organisational Knowledge | Product/Service & Sector Knowledge | Market Knowledge | Customer Knowledge | Commercial & Financial Acumen| Digital Knowledge
Sales Planning and Preparation | Customer Engagement | Customer Needs Analysis | Propose and Present Solutions| Negotiate | Close Sales | Gathering Intelligence| Time- Management | Collaboration and Team-Work | Customer Experience Management | Digital Skills
Ethics and Integrity |Proactivity | Self- Discipline | Resilience & Self-Motivation | Continuous Professional Development
Duration: 18 Months
Funding Band: £6,000
—