What can L&D professionals learn from the world of CX?
Podcast
Resilience Vs. Perseverance - Developing people to overcome adversity
Is resilience enough, or do we need to focus more on perseverance? We can just take the pain of a problem and work through it, but what can we do to build a solution? This episode has Learning Noodle host Ben Hurrell, Head of Learning Experience, sitting with learning leader and Extreme running champion James Stewart, Head of People Development, about employee mindset, the differences between resilience and perseverance in the workplace, and breaking through the employee comfort zone.
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What can L&D professionals learn from the world of CX?
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