What can L&D professionals learn from the world of CX?
Podcast
The pressure of the decision maker
How do great leaders know how to make the right decisions? Ben Hurrell, Head of Learning Experiences, returns with Deborah Challinor, Expert in Leadership development & Partner at Sionic, to discuss the difficulties leaders have in making tough calls, and how many times they have to choose a path with imperfect or incomplete information. These decisions tend to involve large budgets or affect operations or employees.
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What can L&D professionals learn from the world of CX?
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