What can L&D professionals learn from the world of CX?
Podcast
The role of innovation in delivering "profitable relevance"
Learning technology such as knowledge retention platforms are increasingly being used to track and achieve positive ROI on learning experiences. Peter Riber, Head of Digital Learning, joins podcast host Ben Hurrell, Head of Learning Experiences, to explore the processes organisations need to follow, the technical considerations and the role of internal consultancy to deliver epic results through digital learning.
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What can L&D professionals learn from the world of CX?
Is learning & development a cost or an investment?
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