Pension Admin Support Associate
- Gogar, City of Edinburgh, Scotland, Scotland
- £160 per day, Benefits: N/A USD / Year
- Contract
Job Details
We are seeking motivated individuals to join our longstanding client in Edinburgh on an initial 4-month contract as a Pensions Admin Support Associate. While previous experience in this specific role isn’t required, we are looking for candidates with a strong background in Financial Services or other regulated sectors, particularly in Complaints Handling, Case Management, or Customer Service. Any experience in Pensions would be a bonus, but it’s not essential.
As a Pensions Admin Support Associate, you will be responsible for supporting customers with their pension-related requests, including valuations, contributions, bereavements, and other ad-hoc tasks. This is a fantastic opportunity to develop your skills within a well-established organisation.
Key Responsibilities:
- Process customer requests related to pensions, including valuations, contributions, and bereavements.
- Manage cases and handle customer queries professionally.
- Deliver excellent customer service while supporting pension-related processes.
- Perform other ad-hoc administrative tasks as needed.
What We’re Looking For:
- Strong experience in Financial Services or other regulated sectors, particularly in Complaints Handling, Case Management, or Customer Service.
- No prior Pensions experience necessary, but an interest or willingness to learn is ideal.
- Excellent communication skills and attention to detail.
- A proactive, solution-focused approach to customer service.
- Ability to work effectively in an office-based environment.
Details:
- £160 P/D inside IR35 via Umbrella
- Mid-February start date
- 4-month initial contract
- Edinburgh – office-based
- Monday – Friday, core hours