Turning problems into solutions

Don’t just take our word for it, find out how we have helped our clients to grow and win.

Empowering domain experts with leadership skills

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Elevating team leader performance with blended learning at a global consumer brand

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Increasing sales and customer experience through blended learning for global consumer brand brand

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Accelerating customer complaint resolution and streamlining operations for a ‘Big Six’ energy firm

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Building a remediation calculator to reduce operational costs

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Reducing FOS exposure for a large banking client through efficient complaint management

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Providing specialist resourcing for the world’s largest building society

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Providing operational resilience for the Ombudsman Service

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Navigating global expansion challenges for a professional services business

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Enhancing customer satisfaction through large-scale complaints handling for a ‘Big 5’ bank

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Delivering AML remediation success for an investment management firm

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Halving fraud losses for a global BPO firm in just 2 months

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