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Operational Excellence

Onboarding & transforming people and operations

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Leadership & Change

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Exceeding targets for call quality and customer interaction success for UK water supplier

Creating deployment-ready staff for building society’s web chat launch

Accelerating growth through recruitment and onboarding for pet insurer start-up

Upskilling managers and future leaders in a fast-growing UK pensions business

Transforming customer experience through a culture change in a leading transportation company

Revamping change leadership for a Tier 1 global bank

Increasing leadership style awareness and effectiveness for UK housing association

Improving efficiency and trust in a global markets organisation through agile scaling

Enhancing diversity and inclusivity through compassionate leadership

Enhancing business satisfaction through a transformative commercial culture programme

Empowering domain experts with leadership skills

Elevating team leader performance with blended learning at a global consumer brand

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